Business Case: Copernicus links AMP Groep with municipal systems

AMP Groep is the first organisation in the Netherlands that delivers identity cards and passports where and whenever this is desired. Thanks to AMP, citizens in many municipalities now only need to go to the town hall for the application. This is especially convenient for people who, for example, are less mobile or who don’t have time to pick up their documents at the town hall due to their work schedule.

The delivery of passports and identity cards is supported by a large number of information flows. In order to organise and monitor this information flow, AMP decided to implement a middleware solution to link the municipal systems.

After an extensive selection process, the choice was made for the Niklas Integration Platform of Copernicus as this platform complies with all the requirements for security, reliability, and scalability. In addition to the implementation of the integration platform, Copernicus is also involved in the development of the interfaces with the municipal systems and Copernicus delivers the support on the platform and the developed links.

The project

The project started in early April 2014, with the implementation of Niklas on the VM servers of AMP. As the pilot municipalities use Centric software, the interfaces with the Centric systems were then developed and implemented on Niklas. In total, 9 interfaces were developed for the data exchange between the back-office systems of AMP and the Centric systems. The data exchange runs via web service calls that are initiated by the municipal system. As open standards are used to do this, other suppliers of municipal systems can easily link to the platform of AMP.

“During the realisation of the project, it became clear that we had made the right decision by contracting Copernicus for this project. Their clear communication has absolutely contributed to its success. We also enjoyed the pleasant collaboration with the consultants of Copernicus who were involved in the realisation of this project.” Eric Gloudemans

By the end of May, the complete solution was delivered on time and within budget, and Copernicus had trained the AMP system managers, so they are able to execute their management tasks independently. With this generic setup, they can add new municipalities to the platform within minutes.

Monitoring & Control

Given the nature of the data that is exchanged, it is essential for AMP that the information flows can be extremely well monitored, one of the strong advantages of Niklas. Disruptions or exceptions are immediately reported back by Niklas to the first-line support, so proper action can be taken. Because of this, AMP lives up to its own slogan “Taking care of every last detail”.