Linking your Online Store
For your e-commerce strategy to work properly it is obviously important to have a nice, modern online store. In addition to this, it must always be kept up to date with regard to article information, prices and availability, in which orders are directly fed to your cash register or ERP system. In other words: online store and POS system must be linked. This can be done by means of an online store link.
This way you can keep track of your stock. It also provides less irritation and confusion among customers. For example, when one of your customers places an order in your online store, but the item is out of stock because the net in the actual (physical) store is sold out, you’re left with a disappointed customer. This is, of course, not what you want to do. Therefore, in order to run your business well, it is highly recommended that you link your online store.
Advantages of linking your online store
Linking an online store ensures a high degree of efficiency. Because the online store link allows continuous data exchange between the online store and the physical store, all stock channels are kept up to date in terms of availability. If a product is not in stock, then this is also indicated in the online store environment for your customers.
Advantages at a glance:
- Your online store is always up to date
- Fully automated, 24 hours a day, 7 days a week
- No more manual operations, you save time and money
- Reduction of incorrect stock availability in the system = more satisfied customers
- An order from the online store is automatically calculated in your cash register or back office system
- You only need to use one application for the link, this makes it easier and faster for your employees
A customer success story
Our experts recently implemented an EDI online store link with Amazon.com, for a company called UV-Fashions. You’ve probably heard of Amazon, currently the largest e-commerce platform in the world. UV-Fashions wanted to make the process more efficient by linking their online store. Because of the link, UV-Fashions no longer need to log into the Amazon portal, for their data processing. The orders that come through Amazon are fed instantly to the UV-Fashion back-office system. In fact, the order confirmation, packing slip, and invoice will be sent automatically to Amazon.
What can we do for your e-commerce business?
As an integration specialist Copernicus is being contacted by (online) retailers more and more frequently to set up the link with their underlying systems. Our developers therefore know the best to ways to create links that perfectly match all your systems.
With this link, your online store is linked to the POS system or back office system. This includes automatic synchronisation of item data, prices, stock levels, orders and customer data.
How do we do this?
The online store links are hosted by Copernicus on our Niklas Integration Platform. This platform takes care of the exchange of data between your cash register or back office system and online store. This data exchange is fully automated and is actively monitored by our staff, so that exceptions can be quickly reported and fixed.
Do you use a content management system like Magento, Opencart, Prestashop or WooCommerce? Not a problem. We integrate the links with all content management systems.